Dental Front Desk Coordinator - Patient Care & Scheduling

Dental Dreams, LLC; Ypsilanti Charter Township (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life insurance

Pet insurance

Job summary

Dental Dreams LLC in Ypsilanti, MI is seeking a Front Desk Receptionist to join our team. The role focuses on scheduling, patient check-in, and delivering excellent service to our patients.

Bilingual Spanish proficiency is a plus and a friendly, team-oriented attitude is essential. The position offers competitive pay and a benefits package including medical/vision insurance, paid time off, and 401K options.

Qualifications

• Experience with dental practice management software preferred.
• Strong customer service skills required.
• Bilingual Spanish proficiency is a plus.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Ypsilanti, MI is seeking a Front Desk Receptionist to join our team. The role focuses on scheduling, patient check-in, and delivering excellent service to our patients.

Bilingual Spanish proficiency is a plus and a friendly, team-oriented attitude is essential. The position offers competitive pay and a benefits package including medical/vision insurance, paid time off, and 401K options.