Dental Front Desk & Patient Services Specialist

Dental Dreams LLC; Portage (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Free dental care

Paid time off

401K

Life insurance

Pet insurance

Job summary

Dental Dreams LLC is seeking a dental receptionist/administrator to join our Portage, MI team. You will manage daily front desk operations, schedule patients with dentists, and explain insurance coverage while delivering exceptional patient service.

Hours are 10am–7pm with Saturday availability. Experience in dental or healthcare is preferred, and bilingual Spanish is a plus. Benefits include medical/vision, PTO, 401K, life and pet insurance, and free dental care across locations.

Qualifications

• Experience in dental or healthcare preferred.
• Excellent customer service experience required.
• Bilingual in Spanish preferred.

Responsibilities

• Manage day-to-day operations for the front desk.
• Schedule patients for dentists and coordinate provider availability.
• Explain insurance coverage to patients clearly.
• Collect patient payments, co-pays, and deductibles.
• Maintain patient charts and project future appointments.
• Provide engaging customer service and support treatment plan discussions.

Skills

Customer service

Scheduling

Communication

Billing & payments

Spanish language

Job description

Dental Dreams LLC is seeking a dental receptionist/administrator to join our Portage, MI team. You will manage daily front desk operations, schedule patients with dentists, and explain insurance coverage while delivering exceptional patient service.

Hours are 10am–7pm with Saturday availability. Experience in dental or healthcare is preferred, and bilingual Spanish is a plus. Benefits include medical/vision, PTO, 401K, life and pet insurance, and free dental care across locations.