Dental Front Desk & Scheduling Specialist

Castro Valley Advantage Dental; Castro Valley (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental benefits

401(k)

Professional development

Advancement opportunities

Job summary

Castro Valley Advantage Dental in Castro Valley, CA is seeking a Front Office Patient Coordinator to greet patients, manage calls, and schedule appointments in person. The role emphasizes building relationships, maintaining a full hygiene schedule, and delivering a positive patient experience.

The position is full-time and in-office, with a schedule from Monday to Friday and some variations. Experience in dental front office or patient scheduling is preferred, with benefits and growth

Qualifications

• Previous customer-facing experience.
• Strong communication with patients on the phone.
• Excellent problem solving and organization.

Responsibilities

• Greet patients warmly and make them feel welcome.
• Handle inbound calls with confidence and professionalism.
• Schedule appointments accurately in office system.
• Monitor confirmations and follow up on unconfirmed visits.
• Fill hygiene openings by contacting patients on short-notice lists.

Skills

Customer service

Scheduling

Phone communication

Organization

Software literacy

Dependability

Tools

Open Dental

Job description

Castro Valley Advantage Dental in Castro Valley, CA is seeking a Front Office Patient Coordinator to greet patients, manage calls, and schedule appointments in person. The role emphasizes building relationships, maintaining a full hygiene schedule, and delivering a positive patient experience.

The position is full-time and in-office, with a schedule from Monday to Friday and some variations. Experience in dental front office or patient scheduling is preferred, with benefits and growth