Dental Front Desk & Scheduling Specialist

Riccobene Associates Family Dentistry; Cary (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front‑office operations. This non‑clinical role focuses on scheduling, insurance verification, payments, and accurate patient data for billing and reporting, ensuring a positive patient experience and smooth office workflow.

The position requires high school diploma, customer service experience, and strong communication. Ability to multi‑task in a fast‑paced setting and work with dental front desk processes is

Qualifications

• High school diploma or equivalent.
• Customer service experience required.
• Ability to multi-task in a fast-paced environment.
• Strong communication and attention to detail.
• Proficient computer and organizational skills.

Responsibilities

• Greet and assist patients professionally to ensure a positive front‑office experience.
• Check-in patients and verify information in the patient management software.
• Collect co-payments and process payments.
• Check-out patients and finalize visits.
• Run and process reports; monitor office emails.
• Use RevenueWell for confirmations and insurance requests.
• Balance registers daily and complete end‑of‑day tasks.
• Schedule patients and manage same‑ or next‑day appointments.
• Support Office Manager with EOD processes and escalation of issues.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Computer literacy

Organization

Education

High school diploma or equivalent

Tools

Patient management software

RevenueWell

Job description

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front‑office operations. This non‑clinical role focuses on scheduling, insurance verification, payments, and accurate patient data for billing and reporting, ensuring a positive patient experience and smooth office workflow.

The position requires high school diploma, customer service experience, and strong communication. Ability to multi‑task in a fast‑paced setting and work with dental front desk processes is