Dental Front Desk Receptionist

Belmont Family Dentistry; Belmont (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Belmont Family Dentistry in Belmont, MA is seeking a friendly and organized front desk administrator to join our team. You will manage front-line reception, answer phones, and ensure a smooth patient flow.

This role supports the Dentist, handles scheduling, presents treatment plans, processes payments, and fosters positive patient relationships while upholding office systems.

Qualifications

• Knowledge of dental terminology & procedures.
• 1-year experience in dentistry.
• Computer knowledge.
• Dental software knowledge: Eaglesoft.

Responsibilities

• Answer phones and provide excellent customer service.
• Check patients in and out and collect payments.
• Present treatment plans and follow up on cases.
• Maintain a productive schedule according to practice goals and policies.
• End of day closing duties and functions.
• Support the Dentist and build awesome relationships with patients and team.

Skills

Dental terminology

Phone & front desk

Patient service

Team coordination

Tools

Eaglesoft

Job description

We are currently looking for an experienced candidate to join our already awesome team right here in Belmont. You will have a quiet confidence, be organized and be great at organizing others. You would describe yourself as friendly, sociable and someone who goes the extra mile and can be counted on by the rest of your team. You’ll love to follow systems and show great initiative in coming up with solutions.

This team member will be responsible for general office duties including but not limited to answering phones, providing excellent customer service, checking patients in and out, collecting payments, presenting treatment plans and case follow-up, responsible for maintaining a productive schedule according to practice goals and policies, and end of day closing duties and functions. In this role you’ll take responsibility for front-line administration, supporting the Dentist, and creating awesome relationships with everyone who comes into contact with our business.

Requirements:

• Knowledge of dental terminology & procedures.
• 1-year experience in dentistry.
• Computer knowledge.
• Dental software knowledge: Eaglesoft.
• Passion for creating wonderful aesthetic smiles.

Preferred: Knowledge of and experience in working with insurance and presenting financing options is a plus.