Dental Front Desk Pro: Patient Care & Admin (401k/PTO)

DirectDental; Florida; Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

401k

PTO

Descripción de la vacante

DirectDental in Florida seeks a reliable front desk administrative assistant to support a prosthodontics and general dental office. The role focuses on patient communications, scheduling, and data entry with Dentrix Ascend proficiency.

You will manage referrals, financial conversations, and HIPAA compliance while working in a fast-paced practice with two dogs on-site. Ideal candidates have strong organizational skills, experience with Windows and Excel/Google Sheets, and comfort presenting

Formación

• Experience in a dental office or clinical setting preferred.
• Proficiency with dental terminology and electronic health records (EHR).
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Comfortable presenting treatment plans and discussing financing options if needed.

Responsabilidades

• Answer and manage incoming calls with a positive, upbeat demeanor.
• Prepare and schedule referrals to dental specialists.
• Remind patients of upcoming appointments.
• Fill schedule when cancellations occur.
• Scan patient forms into the EHR.
• Verify and update patient information.
• Inform patients of financial responsibility prior to appointments.
• Build trust and understand patient objectives.
• Comply with HIPAA standards regarding PHI.
• Assist in practice collections (A/R).
• Run daily and monthly reports.
• Assist in presenting treatment plans and financing when needed.

Conocimientos

Phone communication

Patient scheduling

Organization

Data entry

HIPAA knowledge

Multitasking

Educación

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Herramientas

Dentrix Ascend

Excel/Google Sheets

Windows desktop

Descripción del empleo

DirectDental in Florida seeks a reliable front desk administrative assistant to support a prosthodontics and general dental office. The role focuses on patient communications, scheduling, and data entry with Dentrix Ascend proficiency.

You will manage referrals, financial conversations, and HIPAA compliance while working in a fast-paced practice with two dogs on-site. Ideal candidates have strong organizational skills, experience with Windows and Excel/Google Sheets, and comfort presenting