Dental Front Desk Pro — Check-In, Scheduling & Insurance

Familia Dental & Vivid Smiles; East St. Louis (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

On-demand pay

Job summary

Familia Dental in East St. Louis is seeking a friendly Front Desk Receptionist for their ESL office. The role involves greeting patients, scheduling, insurance verification, and handling daily administrative tasks in a fast-paced dental setting.

The ideal candidate delivers excellent customer service, strong communication, and basic computer skills. Dental software experience is a plus; training is provided. Full-time or part-time hours are available.

Qualifications

• Excellent customer service and verbal communication skills.
• Ability to read, write, speak and understand information and effectively present information to patients.
• Ability to work in a fast-paced, patient-focused environment.
• Basic computer knowledge; dental management software experience preferred.

Responsibilities

• Greet and check in patients.
• Answer the phone and schedule appointments.
• Maintain patient accounts and records.
• Verify insurance eligibility and process claims.
• Manage daily administrative tasks and ensure HIPAA compliance.
• Attend morning huddles and office meetings.

Skills

Customer service

Verbal communication

Multitasking

Organizational skills

Interpersonal skills

Listening skills

Tools

Dental software

Job description

Familia Dental in East St. Louis is seeking a friendly Front Desk Receptionist for their ESL office. The role involves greeting patients, scheduling, insurance verification, and handling daily administrative tasks in a fast-paced dental setting.

The ideal candidate delivers excellent customer service, strong communication, and basic computer skills. Dental software experience is a plus; training is provided. Full-time or part-time hours are available.