Dental Front Desk & Patient Care Coordinator

Secure Dental; East Peoria (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Opportunity for Incentive Compensation

Leadership Autonomy

Work Life Balance with Fixed hours

Professional Training & DevelopmentOp

Job summary

Secure Dental in East Peoria, IL invites a friendly Patient Care Representative to greet patients and handle clerical tasks to keep daily operations running smoothly. You will manage calls, schedule appointments, verify insurance, handle payments, and maintain organized front desk, contributing to patient care and practice profitability.

High school diploma and 1 year front desk experience required. This role offers a collaborative team environment, training opportunities, and a path toward

Qualifications

• High school diploma or equivalent.
• 1 year of front desk experience in a medical or dental office.
• Proficient in MS Office and general computer skills.

Responsibilities

• Greet patients in a friendly and professional manner.
• Answer and manage incoming calls, routing to appropriate department.
• Schedule and adjust patient appointments; call reminders.
• Maintain patient files, process registrations, verify insurance benefits.
• Handle payments and maintain front desk organization.

Skills

Dental terminology

MS Office Suite

Administrative accountability

Written and verbal communication

Phone and customer service

Education

High school diploma or equivalent

Tools

POS system

Insurance verification

Job description

Secure Dental in East Peoria, IL invites a friendly Patient Care Representative to greet patients and handle clerical tasks to keep daily operations running smoothly. You will manage calls, schedule appointments, verify insurance, handle payments, and maintain organized front desk, contributing to patient care and practice profitability.

High school diploma and 1 year front desk experience required. This role offers a collaborative team environment, training opportunities, and a path toward