Dental Front Desk & Patient Services Associate

Family Dental Health; Statesville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities for meeting ...

6 weeks of paid time off

Employee dental benefits

Medical, Vision, life insurance, DI

401k

Uniforms provided

Company-sponsored events

Job summary

Family Dental Health of Statesville is seeking an outgoing, team-oriented Dental Business Associate to join our growing practice. The role focuses on front-office administration, patient communications, scheduling, and processing payments with a friendly, patient-first approach.

Responsibilities include greeting patients, answering calls, maintaining records, handling referrals, and arranging financial options for treatments.

Qualifications

• Ability to work in a professional environment with direct patient contact.
• Outgoing and friendly demeanor; greet patients as welcomed guests to the practice.
• Multi-task in a fast-paced team environment with organizational skills.
• Exceptional customer service skills in written and verbal communication.
• Strong computer skills and ability to learn new programs.
• 1+ year dental front desk experience (preferred).
• Denticon experience (or ability to learn).

Responsibilities

• Maintain and organize all administrative functions in the front office, including reception tasks, answering office phone and distributing calls or messages effectively, communicating patients' arrival promptly, and maintaining administrative records.
• Work with administrative scheduling, document patient dental treatments and payment transactions, follow office procedures for patient referrals and scheduling office appointments. Make financial arrangements with patients before treatment and handle collections.

Skills

Outgoing personality

Customer service

Multitasking

Communication skills

Computer skills

Denticon

Tools

Denticon

Job description

Family Dental Health of Statesville is seeking an outgoing, team-oriented Dental Business Associate to join our growing practice. The role focuses on front-office administration, patient communications, scheduling, and processing payments with a friendly, patient-first approach.

Responsibilities include greeting patients, answering calls, maintaining records, handling referrals, and arranging financial options for treatments.