Dental Business Associate

Family Dental Health; Statesville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities for meeting ...

6 weeks of paid time off

Employee dental benefits

Medical, Vision, life insurance, DI

401k

Uniforms provided

Company-sponsored events

Job summary

Family Dental Health of Statesville is seeking an outgoing, team-oriented Dental Business Associate to join our growing practice. The role focuses on front-office administration, patient communications, scheduling, and processing payments with a friendly, patient-first approach.

Responsibilities include greeting patients, answering calls, maintaining records, handling referrals, and arranging financial options for treatments.

Qualifications

• Ability to work in a professional environment with direct patient contact.
• Outgoing and friendly demeanor; greet patients as welcomed guests to the practice.
• Multi-task in a fast-paced team environment with organizational skills.
• Exceptional customer service skills in written and verbal communication.
• Strong computer skills and ability to learn new programs.
• 1+ year dental front desk experience (preferred).
• Denticon experience (or ability to learn).

Responsibilities

• Maintain and organize all administrative functions in the front office, including reception tasks, answering office phone and distributing calls or messages effectively, communicating patients' arrival promptly, and maintaining administrative records.
• Work with administrative scheduling, document patient dental treatments and payment transactions, follow office procedures for patient referrals and scheduling office appointments. Make financial arrangements with patients before treatment and handle collections.

Skills

Outgoing personality

Customer service

Multitasking

Communication skills

Computer skills

Denticon

Tools

Denticon

Job description

Come join the family! Family Dental Health of Statesville is seeking an outgoing, team-oriented Dental Business Associate!

ABOUT FAMILY DENTAL HEALTH

We are a dental group privately owned by a single dentist...and we are GROWING! With services in general as well as specialty areas, we are able to provide exceptional, comprehensive dental care for the busy on-the-go family. Our number-one goal is to make every patient feel like part of our Family Dental Health family.

Our commitment to providing exceptional dental care extends not only to our patients but also to our employees. We believe that our team is our most valuable asset, and we are dedicated to fostering a workplace that values your skills, encourages growth, and celebrates success. Our mission is clear. Our name says it all:

Family - To create lasting relationships with our patients, our teams, and our communities

Dental - To provide excellent dental care, one patient at a time

Health - To improve the overall health of our community

We are proud to offer our employees large office perks with a small office feel! We offer:

• Competitive pay
• Bonus opportunities for meeting practice goals
• 6 weeks of paid time off
• Employee dental benefits
• Medical, Vision, life insurance, disability insurance
• 401k
• Uniforms provided
• Company-sponsored events

Learn more at www.fdhonline.com

Functions include but are not limited to the following:

Maintain and organize all administrative functions in the front office, including reception tasks, answering office phone and distributing calls or messages effectively, communicating patients' arrival promptly, and maintaining administrative records.

The Business Associate will also work with administrative scheduling, documenting patient dental treatments and payment transactions, following office procedures for patient referrals and scheduling office appointments. Other duties include making financial arrangements with patients before treatment and handling collections.

MINIMUM QUALIFICATIONS

• Demonstrated ability to work in a professional environment with direct patient contact. This includes demonstrating an outgoing and friendly demeanor, greeting patients with a smile as welcomed guests to the practice.
• Ability to multi-task and work in a fast-paced team environment. This includes administrative organizational skills, learning quickly, and accepting constructive feedback. Self-motivated and driven for team success.
• Exceptional customer service skills, including both written and verbal communication skills
• Strong computer skills and the ability to learn new programs

PREFERRED QUALIFICATIONS

• 1 one or more years of dental front desk experience
• Denticon experience (or the ability to learn)

WORK LOCATION:

• 1318 Davie Ave #A, Statesville, NC 28677