Dental Front Desk & Patient Experience Specialist

Dentalone Ga; Marietta (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Paid time off

Flexible Spending Account

Job summary

Dental One Associates in Marietta, GA is seeking a Patient Service Representative to greet patients, answer calls, schedule appointments, and manage patient accounts. The role requires friendly, professional handling of front desk duties and coordination with the dental team to ensure a seamless patient experience.

You will register patients, post charges and payments, and help explain treatment and financial arrangements.

Qualifications

• Dental office experience required.
• Strong customer service skills.
• Knowledge of HMO/PPO dental insurance a plus.
• Excellent communication and organization.

Responsibilities

• Welcome patients with a friendly and professional attitude.
• Answer phones and respond to patient questions and concerns.
• Schedule, confirm, and maintain patient appointments.
• Post charges and payments to patient accounts.
• Register patients and maintain accurate patient information.
• Monitor and respond to voicemail.
• Help patients understand their treatment and financial arrangements.
• Maintain a clean, welcoming reception area.
• Work closely with the dental team and Office Manager to provide an excellent patient experience.

Skills

Strong customer service

Communication skills

Organizational skills

Friendly demeanor

Job description

Dental One Associates in Marietta, GA is seeking a Patient Service Representative to greet patients, answer calls, schedule appointments, and manage patient accounts. The role requires friendly, professional handling of front desk duties and coordination with the dental team to ensure a seamless patient experience.

You will register patients, post charges and payments, and help explain treatment and financial arrangements.