Dental Front Desk Specialist — Patient Care & Admin

Axess Family Services, Inc.; Barberton (OH); On-site; USD 45,847,000 - 54,443,000; Full time

Job summary

Axess Family Services, Inc. is seeking a Dental Front Desk Receptionist in Barberton/Arlington, OH to coordinate appointments, greet patients, handle registrations, verify insurance, and assist the Dental Director with business operations.

This full-time role requires strong phone skills, HIPAA awareness, and accurate data entry; candidates should have a high school diploma and driving eligibility; occasional travel may be required.

Qualifications

• High School Diploma required.
• Ability to use a multi-line telephone system.
• Knowledge of eligibility and enrollment requirements.
• HIPAA policy knowledge to protect patient privacy.
• Ability to meet driving insurability requirements.

Responsibilities

• Provides exemplary customer service.
• Answers calls, schedules appointments, transfers calls to appropriate department, and enters data in the system.
• Schedules patients and coordinates with staff for walk-ins.
• Checks patients in/out and handles registrations and insurance verification.
• Assists in applying for Medicaid/CHIP or financial assistance via marketplace, as needed.
• Maintains culturally and linguistically appropriate communication and accessibility.

Skills

Telephone system

HIPAA policy

Enrollment knowledge

Driving insurability

Data entry accuracy

Education

High School Diploma

Bachelor’s degree (preferred)

Job description

Axess Family Services, Inc. is seeking a Dental Front Desk Receptionist in Barberton/Arlington, OH to coordinate appointments, greet patients, handle registrations, verify insurance, and assist the Dental Director with business operations.

This full-time role requires strong phone skills, HIPAA awareness, and accurate data entry; candidates should have a high school diploma and driving eligibility; occasional travel may be required.