Dental Front Desk: Patient Experience Coordinator

Automatic Data Processing, Inc.; Fallsington (Bucks County); On-site; USD 21,000 - 28,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a Dental Front Desk Receptionist in Fairless Hills, PA. The role involves being the first point of contact for patients, coordinating patient flow, managing financial activities, and maintaining the reception area and materials.

A High School diploma with customer service experience in a dental setting is preferred. The position requires scheduling diligence, accuracy in data entry, and the ability to handle insurance verification and payments at

Qualifications

• High School diploma with customer service background preferred in a dental practice.

Responsibilities

• Front Desk Receptionists are our first point of contact with our patients and are friendly and attentive to their needs.
• Manage incoming and outgoing telephone calls.
• Verify and update patient demographic data and insurance information.
• Schedule patient appointments and manage the daily provider schedule.
• Enter transactions and post payments at check-in and check-out.

Skills

Front Desk Reception

Customer Service

Phone Etiquette

Data entry

Education

High School diploma

Job description

Automatic Data Processing, Inc. is seeking a Dental Front Desk Receptionist in Fairless Hills, PA. The role involves being the first point of contact for patients, coordinating patient flow, managing financial activities, and maintaining the reception area and materials.

A High School diploma with customer service experience in a dental setting is preferred. The position requires scheduling diligence, accuracy in data entry, and the ability to handle insurance verification and payments at