Dental Front Desk & Patient Care Specialist

Dental Care Alliance; Connecticut; On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life Insurance

Disability Benefits

401(k) Plan

Team Environment

Modern Dental Technology

Job summary

Premier Dental of Connecticut in Bethel, Connecticut, is seeking a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. You will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements.

Join our warm, welcoming practice focused on patient comfort and advanced treatments for optimal

Qualifications

• Experience in a dental/medical front desk preferred.
• Knowledge of HMO/PPO insurance is a plus.
• Experience answering telephone and handling inquiries.
• Exceptional customer service skills required.

Responsibilities

• Greet patients and acknowledge and assist upon arrival.
• Answer phones and respond to patient questions per policies.
• Schedule appointments and maintain the appointment book.
• Post charges and payments to patient accounts.
• Keep waiting area clean and welcoming.

Skills

Customer Service

Phone Etiquette

Dental Insurance Knowledge

Scheduling

Job description

Premier Dental of Connecticut in Bethel, Connecticut, is seeking a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. You will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements.

Join our warm, welcoming practice focused on patient comfort and advanced treatments for optimal