Dental Front Desk & Patient Experience Specialist

Dental Care Alliance; Stony Hill (CT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Disability benefits

401(k) plan

Modern dental technology

Team-oriented work environment

Job summary

Premier Dental of Connecticut in Bethel, CT is seeking a Patient Service Representative to join our clinical team. You will answer phones, schedule appointments, and assist with patient financial arrangements while supporting staff.

This role offers a team-based, patient-focused environment with benefits including health, dental, vision insurance, life insurance, disability coverage, a 401(k), and access to modern dental technology.

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred.
• Knowledge of insurance plans (HMO/PPO), is a plus.
• Experience answering telephone
• Must have exceptional customer service skills

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Customer service

Telephone handling

Scheduling appointments

Patient greeting

Job description

Premier Dental of Connecticut in Bethel, CT is seeking a Patient Service Representative to join our clinical team. You will answer phones, schedule appointments, and assist with patient financial arrangements while supporting staff.

This role offers a team-based, patient-focused environment with benefits including health, dental, vision insurance, life insurance, disability coverage, a 401(k), and access to modern dental technology.