Dental Front Desk & Patient Care Specialist

Health Care for the Homeless; Baltimore (MD); On-site; USD 38,000 - 48,000; Full time

Job summary

Health Care for the Homeless in Baltimore, MD is seeking a Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients. This on-site role greets patients, manages front desk operations, patient intake, scheduling, and insurance verifications.

You will help uphold HIPAA compliance, coordinate referrals and follow-up care, and collaborate with clinical teams to deliver compassionate, community-centered dental services to our underserved

Qualifications

• High school diploma or GED, associate degree preferred.
• At least 2 years in a dental clinic or similar healthcare setting.
• At least 2 years of customer service experience.
• Familiar with EHR and practice management systems.

Responsibilities

• Greet and register patients; collect demographics and insurance details.
• Manage front desk, appointment scheduling, patient communications, referrals.
• Process releases of information; ensure HIPAA compliance.
• Coordinate patient discharges and follow-up scheduling.
• Support interdisciplinary teams and maintain a service-focused environment.

Skills

Communication

Problem-solving

Multitasking

Calm under pressure

Education

High school diploma or GED

Associate degree preferred

Tools

EHR systems

Practice management systems

Job description

Health Care for the Homeless in Baltimore, MD is seeking a Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients. This on-site role greets patients, manages front desk operations, patient intake, scheduling, and insurance verifications.

You will help uphold HIPAA compliance, coordinate referrals and follow-up care, and collaborate with clinical teams to deliver compassionate, community-centered dental services to our underserved