Dental Front Desk & Patient Care Coordinator

Rock Dental Brands; Texarkana (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Paid time off & holiday pay

Flexible health insurance options

401(k) with company match

Supportive, collaborative team culture

Job summary

Westrock Orthodontics in Texarkana, AR is seeking a friendly receptionist to join our team. You’ll schedule appointments, keep dental records, verify insurance, and assist with billing inquiries while delivering exceptional customer service.

Ideal candidates have a high school diploma, 2 years of office experience, and proficiency with basic computer systems. We value organization, clear communication, teamwork, and a professional, patient-centered approach.

Qualifications

• High school diploma or equivalent.
• 2 years of office experience preferred.
• Proficient in basic computer systems and office software.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication.
• Legible handwriting.
• Ability to multitask and work efficiently under pressure.
• Professional, respectful, and team-oriented attitude.

Responsibilities

• Schedule and confirm patient appointments
• Maintain and update dental health records
• Verify insurance eligibility and assist with billing inquiries
• Manage patient accounts and documentation
• Provide friendly and professional customer service in person and by phone
• Support front desk operations, including restocking supplies and general housekeeping

Skills

Customer service

Office software

Communication

Multitasking

Detail-oriented

Education

High school diploma

Tools

CRM software

Microsoft Office

Job description

Westrock Orthodontics in Texarkana, AR is seeking a friendly receptionist to join our team. You’ll schedule appointments, keep dental records, verify insurance, and assist with billing inquiries while delivering exceptional customer service.

Ideal candidates have a high school diploma, 2 years of office experience, and proficiency with basic computer systems. We value organization, clear communication, teamwork, and a professional, patient-centered approach.