Receptionist - Westrock Orthodontics

Rock Dental Brands; Texarkana (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Paid time off & holiday pay

Flexible health insurance options

401(k) with company match

Supportive, collaborative team culture

Job summary

Westrock Orthodontics in Texarkana, AR is seeking a friendly receptionist to join our team. You’ll schedule appointments, keep dental records, verify insurance, and assist with billing inquiries while delivering exceptional customer service.

Ideal candidates have a high school diploma, 2 years of office experience, and proficiency with basic computer systems. We value organization, clear communication, teamwork, and a professional, patient-centered approach.

Qualifications

• High school diploma or equivalent.
• 2 years of office experience preferred.
• Proficient in basic computer systems and office software.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication.
• Legible handwriting.
• Ability to multitask and work efficiently under pressure.
• Professional, respectful, and team-oriented attitude.

Responsibilities

• Schedule and confirm patient appointments
• Maintain and update dental health records
• Verify insurance eligibility and assist with billing inquiries
• Manage patient accounts and documentation
• Provide friendly and professional customer service in person and by phone
• Support front desk operations, including restocking supplies and general housekeeping

Skills

Customer service

Office software

Communication

Multitasking

Detail-oriented

Education

High school diploma

Tools

CRM software

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Westrock Orthodontics, we’re passionate about creating smiles that last a lifetime. We’re looking for a talented and caring receptionist to join our team. If you’re a motivated team player, we’d love to meet you!

What You’ll Do

• Schedule and confirm patient appointments
• Maintain and update dental health records
• Verify insurance eligibility and assist with billing inquiries
• Manage patient accounts and documentation
• Provide friendly and professional customer service in person and by phone
• Support front desk operations, including restocking supplies and general housekeeping

What We’re Looking For

• High school diploma or equivalent
• 2 years of office experience preferred
• Proficient in basic computer systems and office software
• Strong organizational skills with attention to detail
• Excellent verbal and written communication
• Legible handwriting
• Ability to multitask and work efficiently under pressure
• Professional, respectful, and team-oriented attitude

What We Value

We’re seeking someone who is:

• Customer-focused and welcoming
• Tech-savvy and proactive
• Able to work independently while supporting the broader team
• Positive, reliable, and kind with a commitment to patient care

Why Westrock Orthodontics?

At Westrock Orthodontics, we’re dedicated to transforming lives through confident smiles. As part of the Westrock Orthodontics family, you’ll be surrounded by a supportive team, leadership that empowers your growth, and a company culture built on respect, collaboration, and excellence in patient care.

• Competitive Pay
• Career Growth Opportunities
• Paid Time Off & Holiday Pay
• Flexible Health Insurance Options
• 401(k) with Company Match
• Supportive, Collaborative Team Culture Making a Real Impact on Patient Lives
• We will train the right individual for the job!
• And More!

Join a practice where your passion meets purpose—and where you help people smile brighter every day.