Dental Front Desk & Patient Care Coordinator

Sonrava Health; San Antonio (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our San Antonio dental team. The PCC will warmly greet patients, introduce them to the office, coordinate treatments, and build lasting relationships.

The ideal candidate will have excellent communication skills, a customer service mindset, and a knack for sales to promote treatments and payment options while ensuring a welcoming patient experience. This is a full-time, on-site role with opportunities to grow.

Qualifications

• Minimum of high school diploma or equivalent.
• At least 2 years of customer service role, sales, receptionist, or equivalent.
• Experience with dental practice management software such as Denticon/Dentrix preferred.
• Excellent communication skills to interact with patients, office staff, and third party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Responsibilities

• Greet and welcome patients in a timely, professional and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options.
• Contact patients to follow up on visits and to build lasting patient relationsships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Customer service

Sales

Communication

Attention to detail

Education

High school diploma

Tools

Denticon

Dentrix

Job description

Western Dental Services, Inc. is seeking a Patient Care Coordinator to join our San Antonio dental team. The PCC will warmly greet patients, introduce them to the office, coordinate treatments, and build lasting relationships.

The ideal candidate will have excellent communication skills, a customer service mindset, and a knack for sales to promote treatments and payment options while ensuring a welcoming patient experience. This is a full-time, on-site role with opportunities to grow.