Dental Front Desk & Patient Care Coordinator

New Beginnings Dental; Prattville (AL); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Term Disability

Paid Time Off

Holidays

401K

Patient-centered culture

Résumé du poste

New Beginnings Dental in Prattville, AL seeks a Patient Coordinator to support exceptional patient service and smooth front desk operations. The role requires a friendly, proactive, and organized individual who can manage calls, scheduling, and payments with a patient-centered approach.

The position emphasizes strong phone skills, teamwork, and the ability to review treatment plans and financial options while maintaining accurate records and coordinating with other offices.

Qualifications

• 1+ years of experience in a dental office setting.
• Excellent written and verbal communication skills and attention to detail.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with excellent problem solving and multitasking skills.
• Ability to thrive in a team environment.

Responsabilités

• Greet patients and create a calm, welcoming environment at arrival.
• Answer phones with excellent verbal skills and convey the practice's philosophy.
• Verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments according to the practice's ideal templates.
• Maintain a productive schedule and fill late cancellations with quick-call patients.
• Checkout patients, collect payments, and schedule next appointments.
• Maintain all computer records to the highest standard.
• Coordinate with other offices on referrals and communications.
• Assist in maintaining the reception area and front office.

Connaissances

Excellent communication

Typing & computer skills

Detail oriented

Team player

Outils

Denticon Software

Description du poste

New Beginnings Dental in Prattville, AL seeks a Patient Coordinator to support exceptional patient service and smooth front desk operations. The role requires a friendly, proactive, and organized individual who can manage calls, scheduling, and payments with a patient-centered approach.

The position emphasizes strong phone skills, teamwork, and the ability to review treatment plans and financial options while maintaining accurate records and coordinating with other offices.