Dental Front Office & Patient Care Coordinator

Affordable Care, LLC; Huntsville (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Affordable Dentures & Implants in Huntsville (Huntsville University office) seeks an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator to be the first point of contact for patients. You will support dentists, dental assistants, and lab staff in delivering life-changing tooth replacement solutions.

You will welcome patients, manage scheduling, verify insurance, review treatment plans and financing options, and handle payments.

Qualifications

• High school diploma or equivalent required.
• Experience in a dental office, oral surgery, prosthodontic, periodontic, orthodontic, or other healthcare practice preferred.
• Experience in treatment coordination, patient scheduling, or patient services.
• Knowledge of dental insurance verification, benefit breakdowns, claims, and predeterminations.
• Experience discussing treatment estimates, patient financing, and payment arrangements.
• Familiarity with dental practice management software (Dentrix preferred, Eaglesoft, Open Dental, Curve Dental, or similar).
• Experience maintaining patient records and scheduling within a dental practice.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Welcome patients and provide a warm, professional first impression.
• Manage patient check-in, check-out, appointment scheduling, confirmations, and recalls.
• Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
• Prepare and review dental treatment plans with patients.
• Explain treatment recommendations, estimated patient financial responsibility, and financing options.
• Collect co-pays, payments, and outstanding balances while maintaining accurate financial records.
• Maintain accounts receivable (A/R) and assist with patient billing and collections.
• Answer multi-line phones and respond to patient questions regarding appointments, treatment, insurance, and payments.
• Maintain accurate electronic dental records (EHR/EMR), patient charts, consent forms, and HIPAA-compliant documentation.
• Coordinate communication between patients, dentists, dental assistants, and laboratory staff.
• Support daily office operations to ensure an efficient patient flow.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Curve Dental

Job description

Affordable Dentures & Implants in Huntsville (Huntsville University office) seeks an experienced Dental Front Office Coordinator, Dental Receptionist, Treatment Coordinator, or Patient Care Coordinator to be the first point of contact for patients. You will support dentists, dental assistants, and lab staff in delivering life-changing tooth replacement solutions.

You will welcome patients, manage scheduling, verify insurance, review treatment plans and financing options, and handle payments.