Dental Front Desk & Patient Care Specialist

Dental Care Alliance; Dunlap (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team environment

Modern dental technology

Full-time schedule

Job summary

Maple Shade Dental of Peoria is seeking a Patient Service Representative in Dunlap, IL to join the clinical team and provide outstanding patient care in a team-based environment. Responsibilities include answering phones, scheduling, and assisting with treatment plans and financial arrangements for patients.

The role requires excellent customer service skills and prior dental office experience is preferred; knowledge of insurance plans is a plus.

Qualifications

• Dental office experience preferred.
• Knowledge of insurance plans a plus.
• Experience answering phone calls.
• Exceptional customer service skills.

Responsibilities

• Answer phones and greet patients.
• Schedule and manage appointments.
• Assist with patient check-in and sign-in.
• Post charges and payments to patient accounts.
• Maintain waiting area in a welcoming environment.

Skills

Customer service

Phone handling

Scheduling

Insurance knowledge

Job description

Maple Shade Dental of Peoria is seeking a Patient Service Representative in Dunlap, IL to join the clinical team and provide outstanding patient care in a team-based environment. Responsibilities include answering phones, scheduling, and assisting with treatment plans and financial arrangements for patients.

The role requires excellent customer service skills and prior dental office experience is preferred; knowledge of insurance plans is a plus.