Dental Front Desk & Office Operations Specialist

Heartland Dental; Orange Park (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental seeks a Business Assistant for Dental Care at Eagle Landing in Orange Park, FL. You will greet patients, manage front office tasks, and use Dentrix to schedule and maintain records.

The role supports multiple providers and requires strong communication and organization in a fast-paced setting. Join a collaborative team with 20+ years of industry leadership, access to comprehensive benefits, six paid holidays, PTO, and on-demand Daily Pay, reflecting Heartland Dental’s commitment

Qualifications

• Experience in a fast-paced, patient-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protection of PHI.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties, including answering phones, mail and email.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental seeks a Business Assistant for Dental Care at Eagle Landing in Orange Park, FL. You will greet patients, manage front office tasks, and use Dentrix to schedule and maintain records.

The role supports multiple providers and requires strong communication and organization in a fast-paced setting. Join a collaborative team with 20+ years of industry leadership, access to comprehensive benefits, six paid holidays, PTO, and on-demand Daily Pay, reflecting Heartland Dental’s commitment