Dental Front Desk Lead: Scheduling, Billing & Patient Care

Bright Direction Dental; Addison (IL); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

Paid time off and holiday pay

401(k) retirement savings plan with company match

Job summary

Bright Direction Dental is looking for a Full-Time Front Desk Coordinator in Addison, Illinois, to oversee front office operations. The ideal candidate will ensure a smooth patient experience and manage appointments effectively.

Key responsibilities include supervising daily operations, providing excellent customer service, and confirming insurance eligibility. Previous dental front desk experience is required, along with strong communication and organizational skills. Full-time employees are eligible for various benefits including insurance and paid time off.

Qualifications

• Previous experience in a dental front desk role required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Knowledge of dental terminology, procedures, and insurance processes.

Responsibilities

• Oversee daily front office operations.
• Ensure compliance with all front office policies.
• Provide exceptional customer service to resolve patient concerns.
• Schedule, confirm, and coordinate patient appointments.

Skills

Dental terminology knowledge

Communication skills

Organizational skills

Multitasking abilities

Proficiency with dental software

Education

High school diploma or equivalent

Tools

Dental practice management software

Job description

Bright Direction Dental is looking for a Full-Time Front Desk Coordinator in Addison, Illinois, to oversee front office operations. The ideal candidate will ensure a smooth patient experience and manage appointments effectively.

Key responsibilities include supervising daily operations, providing excellent customer service, and confirming insurance eligibility. Previous dental front desk experience is required, along with strong communication and organizational skills. Full-time employees are eligible for various benefits including insurance and paid time off.