Dental Front Desk & Insurance Coordinator

Pearly Dental Care Sunnyvale; San Jose (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Pearly Dental Care Sunnyvale is hiring a Dental Front Office Coordinator for our Sunnyvale and San Jose, CA locations. This full-time on-site role involves greeting patients, managing check-in/check-out, answering calls, and scheduling appointments while coordinating patient flow.

Responsibilities include verifying insurance, processing payments, supporting treatment plan presentations, and maintaining accurate patient records in collaboration with clinical staff to ensure a friendly, organized,

Qualifications

• Demonstrated experience in dental front office operations including scheduling and reception.
• Proficiency with dental practice management software and EHR systems; basic computer skills.
• Strong communication and interpersonal skills with patients, staff, and external partners.
• Knowledge of dental insurance verification, benefit coordination and payments.
• Excellent organizational skills and ability to multitask in a fast-paced office.
• Ability to handle sensitive patient information with privacy and confidentiality.
• Customer service mindset with empathy, patience, and problem-solving.
• High school diploma required; healthcare administration certification is a plus.
• Previous experience in a dental/healthcare setting; bilingual skills beneficial.

Responsibilities

• Greet patients and manage check-in/check-out.
• Schedule and confirm appointments; coordinate patient flow.
• Verify insurance eligibility and process payments.
• Support treatment plan presentation and follow-up.
• Maintain accurate patient records and collaborate with clinical staff.
• Uphold a friendly, organized, and professional office environment.

Skills

Dental front office experience

Communication skills

Customer service mindset

Multitasking

Bilingual abilities

Education

High school diploma or equivalent

Healthcare administration certification (nice to have)

Tools

Dental practice management software

Electronic health records (EHR)

Email/calendar/spreadsheets

Job description

Pearly Dental Care Sunnyvale is hiring a Dental Front Office Coordinator for our Sunnyvale and San Jose, CA locations. This full-time on-site role involves greeting patients, managing check-in/check-out, answering calls, and scheduling appointments while coordinating patient flow.

Responsibilities include verifying insurance, processing payments, supporting treatment plan presentations, and maintaining accurate patient records in collaboration with clinical staff to ensure a friendly, organized,