Front Desk Coordinator: Patient Concierge & Scheduling

Godental365; New York (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365 in New York is hiring a friendly front desk receptionist to greet patients, answer phones, and manage scheduling with concierge care. You will enter new patient records, verify insurance, collect co-pays, and present treatment plan breakdowns.

We offer competitive hourly pay and generous benefits, with a focus on a supportive, growth-oriented workplace. Join a diverse team committed to excellent patient experience and transparency in billing, with in-house dental program perks and a

Qualifications

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Present financial breakdowns to patients in accordance with provider's treatment plan.
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Interpersonal communication

Organizational skills

Flexibility

Customer service

Job description

Dental365 in New York is hiring a friendly front desk receptionist to greet patients, answer phones, and manage scheduling with concierge care. You will enter new patient records, verify insurance, collect co-pays, and present treatment plan breakdowns.

We offer competitive hourly pay and generous benefits, with a focus on a supportive, growth-oriented workplace. Join a diverse team committed to excellent patient experience and transparency in billing, with in-house dental program perks and a