Dental Front Desk Concierge — Patient Experience Champion

Godental365; Brick Township, Northern (NJ, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Generous Compensation

Health & Vision Insurance

401K with Matching

Paid Time Off

In-house Dental Program

Perks & Benefits

Job summary

Dental365 is seeking a Front Desk Coordinator in Brick Township, NJ. You will be the face of the practice, greeting patients and coordinating their experience with a focus on concierge-level service.

You will handle phones, scheduling, patient records in Denticon, insurance verification, and billing inquiries. A background in healthcare or customer service helps, along with strong organizational and communication skills.

Qualifications

• Experience in healthcare or customer service is preferred.
• Stable employment history is desirable.
• Strong organizational skills are essential.
• Flexibility to adapt to varying schedules is required.
• Strong interpersonal communication skills are important.

Responsibilities

• Greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules: input and confirm patient appointments.
• Enter new patient records and update ledgers in Denticon.
• Collect co-pays and verify insurance eligibility (PPO/FFS).
• Respond to billing or financial inquiries and direct to the appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Skills

Healthcare experience

Customer service

Scheduling

Communication

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator in Brick Township, NJ. You will be the face of the practice, greeting patients and coordinating their experience with a focus on concierge-level service.

You will handle phones, scheduling, patient records in Denticon, insurance verification, and billing inquiries. A background in healthcare or customer service helps, along with strong organizational and communication skills.