Dental Front Desk - Customer Relations Specialist

Compass Health Network; Saint Charles (MO); On-site; USD 22,000 - 29,000; Full time

Job summary

Compass Health Network in Saint Charles is seeking a Dental Receptionist to be the welcoming face of our clinic. You will handle front desk duties, greet patients, schedule appointments, verify insurance, collect co-pays, and support day-to-day operations.

This full-time position requires at least one year in customer service, a High School diploma or GED, a valid driver's license, and willingness to travel between nearby clinics.

Qualifications

• High School/GED preferred.
• At least one year experience in customer service.
• A valid driver's license and agency established minimum automobile coverage.

Responsibilities

• Greet patients and provide excellent customer service at every visit.
• Manage appointment check-in/check-out, including verifying insurance and demographics.
• Collect co-pays and complete necessary paperwork.
• Answer phones, direct messages, and assist with scheduling.
• Keep the front office and waiting areas organized and welcoming.
• Enter data accurately into electronic health records (EHR).
• Travel to nearby clinic locations as needed.
• Maintain strict patient confidentiality and follow HIPAA guidelines.

Skills

Customer service experience

Communication skills

Data entry skills

Organizational skills

Education

High School diploma or GED

Tools

EHR systems

Job description

Compass Health Network in Saint Charles is seeking a Dental Receptionist to be the welcoming face of our clinic. You will handle front desk duties, greet patients, schedule appointments, verify insurance, collect co-pays, and support day-to-day operations.

This full-time position requires at least one year in customer service, a High School diploma or GED, a valid driver's license, and willingness to travel between nearby clinics.