Dental Receptionist

Compass Health Network; Saint Charles (MO); On-site; USD 22,000 - 29,000; Full time

Job summary

Compass Health Network in Saint Charles is seeking a Dental Receptionist to be the welcoming face of our clinic. You will handle front desk duties, greet patients, schedule appointments, verify insurance, collect co-pays, and support day-to-day operations.

This full-time position requires at least one year in customer service, a High School diploma or GED, a valid driver's license, and willingness to travel between nearby clinics.

Qualifications

• High School/GED preferred.
• At least one year experience in customer service.
• A valid driver's license and agency established minimum automobile coverage.

Responsibilities

• Greet patients and provide excellent customer service at every visit.
• Manage appointment check-in/check-out, including verifying insurance and demographics.
• Collect co-pays and complete necessary paperwork.
• Answer phones, direct messages, and assist with scheduling.
• Keep the front office and waiting areas organized and welcoming.
• Enter data accurately into electronic health records (EHR).
• Travel to nearby clinic locations as needed.
• Maintain strict patient confidentiality and follow HIPAA guidelines.

Skills

Customer service experience

Communication skills

Data entry skills

Organizational skills

Education

High School diploma or GED

Tools

EHR systems

Job description

Dental Receptionist

Department: Front Office Support

Employment Type: Full Time

Location: Saint Charles - Compass Point Road

Compensation: $18.39 / hour

Description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.
Schedule: Tue to Fri, 4-10 hours days, 7:15a-6:15p

Are you a friendly, organized professional who thrives in a fast-paced environment? We're looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You'll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.

Key Responsibilities

• Greet patients and provide excellent customer service at every visit
• Manage appointment check-in/check-out, including verifying insurance and demographics
• Collect co-pays and complete necessary paperwork
• Answer phones, direct messages, and assist with scheduling
• Keep the front office and waiting areas organized and welcoming
• Enter data accurately into electronic health records (EHR)
• Travel to nearby clinic locations as needed
• Maintain strict patient confidentiality and follow HIPAA guidelines

Requirements, Skills, Knowledge and Expertise

• High School/GED preferred
• At least one year experience in customer service required
• A valid driver's license and agency established minimum automobile coverage required

This Role Is a Great Match for Someone Who:

• Possesses strong communication and organizational skills
• Is comfortable in a high-traffic, patient-facing role
• Is detail-oriented with basic computer and data entry skills
• Willing to travel locally between clinic sites if needed