Front Desk Coordinator

North American Dental Group; Sylvania Township (OH); In loco; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Comprehensive Benefits

Career Growth

Dynamic Environment

Descrizione del lavoro

North American Dental Group's Corner Dental in Sylvania, OH is seeking a Front Desk Coordinator to greet patients, manage scheduling, verify insurance, and handle payments. You will support daily operations with strong organization and customer service in a welcoming, patient-focused environment.

The role requires clear communication, multitasking, and the ability to explain procedures and policies. Prior dental or healthcare experience is a plus; training is provided and benefits and PTO are

Competenze

• Requires strong customer service skills and experience in a dental/healthcare setting.
• Experience with dental software and Microsoft Office is preferred.
• Excellent communication and organizational abilities are essential.

Mansioni

• Dependably handle financial tasks, including co-payment collection and daily reporting.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients with professionalism and empathy.
• Track and manage appointments, including cancellations and no-shows.

Conoscenze

Customer service

Dental experience

Communication

Multitasking

Organizational skills

Microsoft Office

Formazione

High School Diploma or equivalent

Associate’s degree preferred

Strumenti

Dental software

Microsoft Office

Descrizione del lavoro

Overview

Front Desk Coordinator – Be the First Smile Patients See!

Location: Corner Dental - Sylvania, OH

Job Type: Full-time

About UsAt our practice, patient care isn’t just what we do—it’s who we are. With empathy as our guiding principle, we’re dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we’re equipped with the tools and support to deliver excellent care.

Your Work Schedule

Monday-Thursday: 7:45am-5:00pm

Friday 7:45am-3:00pm

Some Saturday's

Your Role as a Front Desk CoordinatorAs a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.

Key Responsibilities

• Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients while maintaining professionalism and empathy.
• Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

What You’ll Need to Succeed

• High School Diploma or equivalent (Associate’s degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
• Strong communication, organizational, and multitasking skills.

Why You’ll Love Working With Us

• Paid Time Off: Competitive PTO that grows with your career.
• Comprehensive Benefits: Including 401(k).
• Career Growth: Access to continuing education and development opportunities.
• Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.

Equal Opportunity EmployerWe celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.

North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.

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