Dental Front Desk Coordinator — Patient Experience & Scheduling

Affordable Care, LLC; Sauk Rapids (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Team-oriented environment

Impact on patients' lives every day

Work with experienced dental team

New hire training and onboarding

Job summary

Affordable Dentures & Implants in St. Cloud, MN is seeking a friendly Dental Front Desk Coordinator to be the first contact for patients. You will manage check-in/out, scheduling, inquiries, and ensure a smooth front office operation.

The role requires 2+ years in a dental front office, experience with Dentrix, and knowledge of insurance processing and CareCredit. You will work with dentists and staff to deliver exceptional patient experiences in a fast-paced practice.

Qualifications

• 2+ years of dental front office experience.
• Experience scheduling patients in a dental practice.
• Dentrix experience preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology and insurance processing.
• Excellent customer service and communication skills.
• Strong organization and multitasking abilities.

Responsibilities

• Welcome patients professionally and create a positive first impression.
• Check patients in and out and maintain efficient flow.
• Schedule, confirm, and coordinate appointments.
• Answer calls and respond to inquiries about treatment, scheduling, pricing, financing, and policies.
• Verify and maintain patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit.
• Assist with insurance documentation and claims.
• Maintain accurate records and documentation.
• Follow up with prospective patients to encourage scheduling.
• Order office supplies and assist with administrative tasks.
• Prepare reports and support office operations.
• Maintain a clean, welcoming reception area.
• Assist clinical team with chairside support when needed.

Skills

Dental front office

Customer service

Dentrix

CareCredit

Insurance processing

Communication skills

Multitasking

Team player

Tools

Dentrix

Job description

Affordable Dentures & Implants in St. Cloud, MN is seeking a friendly Dental Front Desk Coordinator to be the first contact for patients. You will manage check-in/out, scheduling, inquiries, and ensure a smooth front office operation.

The role requires 2+ years in a dental front office, experience with Dentrix, and knowledge of insurance processing and CareCredit. You will work with dentists and staff to deliver exceptional patient experiences in a fast-paced practice.