Dental Front Desk Coordinator – Patient Experience & Scheduling

GD-SDM MD LLC; Maryland; On-site; USD 33,000 - 39,000; Full time

Job summary

Quince Orchard Dental Care is seeking an experienced front desk receptionist with a friendly attitude and strong organizational skills to greet patients and manage the check-in process. You will answer phones, schedule appointments, assist with billing questions, and verify insurance for all scheduled patients.

The office is fast-paced, and teamwork is essential. We offer great benefits and vacation time, and we pride ourselves on providing a safe and welcoming atmosphere.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Excellent professionalism and strong work ethic.
• Strong communication and interpersonal skills.
• Driven to provide top care for patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Education

Associate's degree

Job description

Quince Orchard Dental Care is seeking an experienced front desk receptionist with a friendly attitude and strong organizational skills to greet patients and manage the check-in process. You will answer phones, schedule appointments, assist with billing questions, and verify insurance for all scheduled patients.

The office is fast-paced, and teamwork is essential. We offer great benefits and vacation time, and we pride ourselves on providing a safe and welcoming atmosphere.