Front Desk Coordinator

Guardian Dentistry Partners; Gaithersburg (MD); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401k with matching

Paid vacation

Paid holidays

Health plan

Dental plan

Vision plan

Life Insurance

Disability Insurance

Flexible schedules

Job summary

Guardian Dentistry Partners is seeking a Front Desk Coordinator in Gaithersburg, MD. The role focuses on greeting patients, managing phones, and scheduling with a patient-centered approach in a fast-paced dental office.

The ideal candidate has 2-3 years of experience, strong communication skills, and a professional demeanor. Benefits include paid vacation/holidays, health plans, and a 401k with employer matching. Schedule is Monday–Thursday 6:45am–4:00pm, Friday 6:45am–2:00pm.

Qualifications

• 2-3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
• Driven personality to strive for excellence in care.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name and assist them throughout their visit.
• Serve as the face of the company, offering friendly service to those entering or calling in.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Organizational skills

Professionalism

Communication

Education

Associate's Degree

Job description

Location:

Quince Orchard Dental Care

Clinical excellence starts with our team. We take pride in the meticulous care we provide to our patients. Our skills, expertise and professionalism are delivered in a personalized, comfortable atmosphere of empathy and mutual trust. Our dentists and support staff are dedicated to their continued education and professional development. Professional self-improvement goals, adding innovative and new techniques, and procuring the latest in technological advances in the dental industry are key contributors to our team’s excellence. Ultimately, this represents our commitment to administering world class service to you our valued patients.

We are looking for a dynamic, experienced Front Desk Coordinator to join our fast-growing team.

Schedule: Monday - Thursday 6:45am-4pm, Friday 6:45am-2pm

Hourly Rate: $24 - $28 per hour

Job Summary

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Primary Job Responsibilities

• Completes daily insurance verifications for all scheduled patients


• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.


• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone


• Confirm all future appointments


• Assist patients with billing questions


• Submit Insurance Claims with proper attachments and narratives.


• Follow-up with unscheduled recare/treatment appointments.

Qualifications

• 2-3 years experience preferred


• Associates Degree preferred


• Outstanding professionalism, high moral standards, and a self-motivated work ethic


• Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients


• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Compensation & Benefits

• Guaranteed Hourly Rate


• Paid Vacation & Paid Holidays


• 401k Program: with matching contributions


• Benefits: (offered at 30 hours or more)


• Competitive health, dental, and vision plan


• Life Insurance and Disability Insurance


• Flexible Schedules

FLSA Status

Non-Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.