Dental Front Desk Concierge | Patient Experience Champion

Godental365; Edison (NJ); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Generous Compensation

Health and Vision Insurance

401K Retirement Plan with Matching

Paid-Time Off

Exclusive In-house Dental Program

Fringe Benefits

Job summary

Dental365 in Edison, NJ is seeking Front Desk Coordinators to warmly greet patients, answer phones, schedule appointments, and manage patient records with precision using Denticon. You will collect co-pays, verify insurance, assist with billing inquiries, and support the Practice Manager with daily office duties in a fast-paced dental environment.

We offer competitive pay from $22 to $28 per hour, and full-time benefits including health, vision, 401(k) matching, paid time off, and exclusive

Qualifications

• Prior dental experience is preferred. Open to training the right person with healthcare and customer service experience.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Job description

Dental365 in Edison, NJ is seeking Front Desk Coordinators to warmly greet patients, answer phones, schedule appointments, and manage patient records with precision using Denticon. You will collect co-pays, verify insurance, assist with billing inquiries, and support the Practice Manager with daily office duties in a fast-paced dental environment.

We offer competitive pay from $22 to $28 per hour, and full-time benefits including health, vision, 401(k) matching, paid time off, and exclusive