Dental Front Desk Coordinator & Patient Experience Lead

Shared Practices Group; Omaha (NE); On-site; USD 25,000 - 30,000; Full time

Job summary

Shared Practices Group in Omaha, Nebraska is seeking a Dental Front Desk Coordinator to welcome patients, handle check-in/out, and support a smooth front-office flow.

You will manage scheduling, communicate policies, maintain patient records, and collaborate with clinical staff. The role requires professional appearance, strong customer service, and comfort with scheduling software. Hours are M-TH 8-5, Friday 8-2; pay is $18–$22 per hour.

Qualifications

• Strong customer service and interpersonal communication.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers and scheduling software.
• Professional appearance and demeanor.

Responsibilities

• Greet patients and assist with check-in/out.
• Answer calls, respond to inquiries, maintain professional tone.
• Communicate appointment details and office policies.
• Support front and clinical team communication.
• Maintain accurate patient records in the practice management system.
• Data entry, filing, scanning, and correspondence.

Skills

Customer service

Organizational skills

Multitasking

Computer literacy

Professional appearance

Tools

Scheduling software

Office technology

Job description

Shared Practices Group in Omaha, Nebraska is seeking a Dental Front Desk Coordinator to welcome patients, handle check-in/out, and support a smooth front-office flow.

You will manage scheduling, communicate policies, maintain patient records, and collaborate with clinical staff. The role requires professional appearance, strong customer service, and comfort with scheduling software. Hours are M-TH 8-5, Friday 8-2; pay is $18–$22 per hour.