Dental Front Desk Coordinator - Patient Experience Lead

Dental365; Middle Island (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365 is hiring a Front Desk Coordinator to enhance the patient experience at our Middle Island practice in New York. You will greet patients, handle calls, manage appointments, and maintain accurate records using Denticon.

Join a team that values friendly service, flexible scheduling, and opportunities for growth. We offer competitive compensation, health plans, 401(k) with matching, generous PTO, and an in-house dental program. Salary ranges reflect local market rates.

Qualifications

• Prior dental experience is required.
• Resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments, verify insurance eligibility, and present treatment plans (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Prior dental experience

Stable employment history

Organizational skills

Flexibility

Interpersonal communication

Tools

Denticon

Job description

Dental365 is hiring a Front Desk Coordinator to enhance the patient experience at our Middle Island practice in New York. You will greet patients, handle calls, manage appointments, and maintain accurate records using Denticon.

Join a team that values friendly service, flexible scheduling, and opportunities for growth. We offer competitive compensation, health plans, 401(k) with matching, generous PTO, and an in-house dental program. Salary ranges reflect local market rates.