Dental Front Desk Coordinator — Patient Experience Champion

Dental365; Flemington (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous compensation

Flexible health and vision insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365 is seeking a Front Desk Coordinator for Bowden Family Dental in Flemington, NJ. You will be the welcoming face for patients, handling phones, scheduling, records input, and billing coordination in a patient-first environment.

Experience in dental or healthcare customer service is preferred. The role includes flexible hours, a supportive team, and a benefits package for full-time staff. Salary ranges from $18 to $24 per hour, commensurate with experience.

Qualifications

• Prior experience in the dental field highly preferred.
• Resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Customer service

Scheduling

Communication

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator for Bowden Family Dental in Flemington, NJ. You will be the welcoming face for patients, handling phones, scheduling, records input, and billing coordination in a patient-first environment.

Experience in dental or healthcare customer service is preferred. The role includes flexible hours, a supportive team, and a benefits package for full-time staff. Salary ranges from $18 to $24 per hour, commensurate with experience.