Dental Patient Coordinator

The Smilist; Village of Bellerose (NY); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Career growth opportunities

Résumé du poste

The Smilist in Bellerose, NY is seeking a friendly dental receptionist to welcome patients, manage front desk communications, and coordinate check-ins. This full-time position supports the clinical team and emphasizes patient experience in a fast-paced dental office.

You will handle scheduling, insurance details, and payments while contributing to a warm, professional environment and patient-centric care. Training and growth opportunities are available.

Qualifications

• Previous experience as a dental receptionist or dental front desk coordinator.
• Endodontics experience a plus.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.

Responsabilités

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

Connaissances

Communication

Interpersonal skills

Organizational skills

Multitasking

Customer service

Team collaboration

Outils

Dentrix

Description du poste

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time.

Take a Glance at the Role!

• Location: Bellerose, NY
• Schedule: Full Time - Monday through Thursday + 1 Saturday per month
• Pay Range: $22.00-$25.00 per hour
• Benefits: Health, dental, and vision insurance, plus opportunities for professional growth

What You’ll Do

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care

Who You Are

• Previous experience as a dental receptionist or dental front desk coordinator
• Prior experience in endodontics a plus
• Dentrix experience preferred, but not required
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment
• A friendly, professionalism and patient-focused attitude
• A collaborative mindset and willingness to contribute to the success of the entire organization
• Comfort discussing appointment scheduling, insurance information, and patient payments

What We Offer

• Competitive compensation
• Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits
• Opportunities for professional development and career growth
• A supportive team environment where your contributions make a difference
• The opportunity to help patients maintain healthier smiles while building lasting relationships within the community

If you are passionate about patient care, enjoy working as part of a collaborative dental team, and are looking for an opportunity to grow your career, we encourage you to apply and join The Smilist team.