Dental Front Desk Specialist — Welcoming Patient Experience

Texas Dental and Braces PLLC; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Room to grow

Supportive team

Job summary

Texas Dental and Braces PLLC in San Antonio, TX, is seeking a Front Desk Coordinator to welcome patients, handle calls, schedule appointments, and assist with billing. The role supports insurance verification, payment collection, and accurate patient records in a fast-paced, patient‑focused office.

Ideal candidates will have a high school diploma or equivalent, dental office experience, strong customer service, and familiarity with dental software.

Qualifications

• High school diploma or equivalent.
• Dental office experience preferred.
• Strong customer service and phone skills.
• Comfort explaining insurance and payment information clearly.
• Organized, detail‑focused, and able to juggle several tasks at once.
• A positive, team‑first attitude.
• Familiarity with dental software preferred.

Responsibilities

• Greet patients and help them feel welcome from the moment they walk in.
• Answer calls, emails, and patient questions with a friendly, helpful tone.
• Schedule, confirm, and reschedule appointments to keep the day running smoothly.
• Verify insurance benefits and help patients understand their treatment costs; collect payments and keep patient records accurate.
• Prepare charts and route slips for the day ahead.
• Coordinate referrals and follow up with patients.
• Keep the front office clean, organized, and ready for patients.

Skills

Customer service

Phone skills

Organization

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

Dental software

Job description

Texas Dental and Braces PLLC in San Antonio, TX, is seeking a Front Desk Coordinator to welcome patients, handle calls, schedule appointments, and assist with billing. The role supports insurance verification, payment collection, and accurate patient records in a fast-paced, patient‑focused office.

Ideal candidates will have a high school diploma or equivalent, dental office experience, strong customer service, and familiarity with dental software.