Dental Office Manager: Lead Front Desk & Team Growth

Dental Dreams, LLC; Ypsilanti Charter Township (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Monthly Bonuses

Job summary

Dental Dreams, LLC in Ypsilanti, MI is seeking an Office Manager with managerial dental practice experience to lead front desk operations, scheduling, and team supervision.

You will support dentists and assistants, oversee patient relations, verify benefits, collect payments, and drive service quality in a fast-paced environment. Competitive salary with monthly bonuses and a comprehensive benefits package.

Qualifications

• Required: Chairside Dental Assistant experience.
• Treatment coordination / Dental Insurance / Front Desk experience.
• Outstanding customer service and and conflict resolution.
• Must be able to work in a fast-paced, hands-on environment.

Responsibilities

• Supervise all front and back-office staff; and cover those roles if necessary.
• Have a patient-centric disposition and foster a culture of service
• Hiring & training of support staff, performance management & annual reviews
• Accurately verify dental benefitsand check-in/out processes
• Assist with presenting and/or explaining treatment plans
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Other duties as assigned

Skills

Chairside Dental Assistant

Treatment coordination

Dental Insurance

Front Desk experience

Customer service

Conflict resolution

Dental practice management

Bilingual

ADP Workforce

Dentrix

Eaglesoft

Tools

ADP Workforce

Dentrix

Eaglesoft

Job description

Dental Dreams, LLC in Ypsilanti, MI is seeking an Office Manager with managerial dental practice experience to lead front desk operations, scheduling, and team supervision.

You will support dentists and assistants, oversee patient relations, verify benefits, collect payments, and drive service quality in a fast-paced environment. Competitive salary with monthly bonuses and a comprehensive benefits package.