Dental Front Desk Coordinator: Patient Care & Scheduling

Anchor Endodontics; Puyallup (WA); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Holiday pay

401k with matching

Performance bonuses

Job summary

Anchor Endodontics in Puyallup, WA, is seeking an experienced Dental Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, handle inquiries about services and insurance, verify insurance, and help patients understand treatment costs.

Ideal candidates bring at least 1 year of dental front desk or administrative experience, proficiency with dental software, and excellent communication and organization.

Qualifications

• 1 year of dental Patient Care Coordinator or administrative experience preferred.
• Strong communication and interpersonal skills.
• Knowledge of dental insurance & billing and HIPAA regulations.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Schedule and manage patient appointments.
• Handle patient inquiries regarding services, insurance, and billing.
• Verify and process patients’ dental insurance.
• Review treatment plans, insurance, and out-of-pocket costs with patients.
• Collect co-insurance at time of service and after service when necessary.
• Enter patient information accurately into practice management software.
• Coordinate appointments and record transfers with referring practices.
• Maintain a clean and organized reception and waiting area.
• Collaborate with clinical staff and doctors to ensure seamless patient care.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Dental software

Job description

Anchor Endodontics in Puyallup, WA, is seeking an experienced Dental Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, handle inquiries about services and insurance, verify insurance, and help patients understand treatment costs.

Ideal candidates bring at least 1 year of dental front desk or administrative experience, proficiency with dental software, and excellent communication and organization.