Dental Front Desk Coordinator: Patient Care & Scheduling

Affordable Care; Kearney (MO); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Training provided

Group medical and dental insurance

Vision insurance

Life insurance

Flexible spending accounts (FSA)

401(k)

Paid holidays

Paid time off (vacation)

Zusammenfassung

Affordable Dentures & Implants is seeking an experienced Dental Front Desk Coordinator to be the first point of contact for patients. You'll deliver outstanding service, check in/out, schedule appointments, and support the front office in a fast-paced dental practice.

Ideal candidates have 2+ years front office or receptionist experience, familiarity with Dentrix and CareCredit, and strong communication and organizational skills.

Qualifikationen

• 2+ years of dental front office or dental receptionist experience required
• Experience scheduling patients in a dental practice
• Experience using Dentrix preferred
• CareCredit experience preferred
• Knowledge of dental terminology, treatment planning, and patient scheduling
• Experience managing the full dental insurance process, including insurance verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Ability to work efficiently in a fast-paced dental office
• Positive attitude with a team-first mindset
• Chairside assisting or oral surgery experience is a plus but not required

Aufgaben

• Welcome patients with professionalism and compassion while creating an exceptional first impression
• Check patients in and out while maintaining an efficient patient flow
• Schedule, confirm, and coordinate patient appointments
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies
• Verify and maintain accurate patient records using Dentrix
• Process payments, collect balances, and reconcile daily transactions
• Discuss financing options, including CareCredit, when appropriate
• Assist patients with insurance documentation and claim information
• Maintain accurate patient records and documentation
• Follow up with prospective patients and encourage scheduling
• Order and maintain office supplies and administrative materials
• Support office operations by preparing reports and administrative paperwork
• Maintain a clean, organized, and welcoming reception area
• Assist the clinical team with chairside support when needed
• Perform additional duties as assigned to support the success of the practice

Kenntnisse

Front desk experience

Customer service

Communication

Teamwork

Multitasking

Tools

Dentrix

CareCredit

Jobbeschreibung

Affordable Dentures & Implants is seeking an experienced Dental Front Desk Coordinator to be the first point of contact for patients. You'll deliver outstanding service, check in/out, schedule appointments, and support the front office in a fast-paced dental practice.

Ideal candidates have 2+ years front office or receptionist experience, familiarity with Dentrix and CareCredit, and strong communication and organizational skills.