Dental Front Desk Coordinator | Patient Care & Scheduling

Dental Dreams LLC; Baltimore (MD); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Competitive pay

Career mobility

Dental training

Medical & Vision Insurance

Free dental treatment

PTO

401K

Job summary

Dental Dreams LLC in Baltimore, MD is seeking a Dental Receptionist to join our team. The role focuses on scheduling appointments, assisting with operations, and delivering excellent customer service, offering an entry-level platform with upward mobility to leadership and management roles.

Qualified candidates have customer service experience and familiarity with Dentrix or Eaglesoft. The position supports a growing network of dental offices and includes benefits and opportunities for career

Qualifications

• Customer service experience required.
• Familiarity with Dentrix or Eaglesoft dental software.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service experience

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Baltimore, MD is seeking a Dental Receptionist to join our team. The role focuses on scheduling appointments, assisting with operations, and delivering excellent customer service, offering an entry-level platform with upward mobility to leadership and management roles.

Qualified candidates have customer service experience and familiarity with Dentrix or Eaglesoft. The position supports a growing network of dental offices and includes benefits and opportunities for career