Dental Office Front Desk Receptionist — Scheduling & Customer Care

Dental-Dreams; Chicago (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams LLC in Bricktown, Chicago, is hiring a Front Desk Receptionist to manage patient check-in, scheduling, and payments in a fast-paced dental office. You will greet patients, verify benefits, answer phones, and coordinate with the dental team to support high-quality care.

Experience with Dentrix or Eaglesoft is preferred; training is available for aspiring dental assistants or office managers. This full-time on-site role offers competitive pay and benefits, including medical and

Qualifications

• Customer Service experience required.
• Knowledge of dental software (Dentrix or Eaglesoft) preferred.

Responsibilities

• Maintain a high level of customer service at all times
• Schedule patient appointments and meet monthly targets
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Customer Service experience

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Bricktown, Chicago, is hiring a Front Desk Receptionist to manage patient check-in, scheduling, and payments in a fast-paced dental office. You will greet patients, verify benefits, answer phones, and coordinate with the dental team to support high-quality care.

Experience with Dentrix or Eaglesoft is preferred; training is available for aspiring dental assistants or office managers. This full-time on-site role offers competitive pay and benefits, including medical and