Dynamic Dental Front Desk Coordinator | Growth & Patient Care

Affordable Care, LLC; Hagerstown (MD); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and advancement

Supportive, team-oriented environment

Make a meaningful impact on patients' 

Work alongside experienced dentists

Comprehensive new hire training

Job summary

Affordable Dentures & Implants in Maryland is seeking a Dental Front Desk Coordinator to be the first point of contact for patients. You will deliver outstanding customer service, manage front office operations, and support the clinical team.

Responsibilities include welcoming patients, scheduling, handling payments, verifying insurance, and guiding patients through financing options such as CareCredit, while maintaining accurate Dentrix records.

Qualifications

• 2+ years of dental front office or dental receptionist experience required.
• Experience scheduling patients in a dental practice.
• CareCredit experience preferred.
• Knowledge of dental terminology and patient scheduling.

Responsibilities

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer calls and respond to inquiries regarding treatment, scheduling, pricing, financing, and policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.

Skills

Dental front office experience

Dental receptionist experience

Customer service

Communication

Tools

Dentrix

Job description

Affordable Dentures & Implants in Maryland is seeking a Dental Front Desk Coordinator to be the first point of contact for patients. You will deliver outstanding customer service, manage front office operations, and support the clinical team.

Responsibilities include welcoming patients, scheduling, handling payments, verifying insurance, and guiding patients through financing options such as CareCredit, while maintaining accurate Dentrix records.