Dental Front Desk Coordinator — Career Growth

Affordable Dentures & Implants; Olympia (WA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and advancement

Supportive, team-oriented environment

Training provided for new hires

Meaningful impact on patients' lives

Job summary

Affordable Dentures & Implants in Olympia, WA, is seeking a Dental Front Desk Coordinator to deliver outstanding patient service and keep front-office operations running smoothly.

The role handles patient check-in/out, appointment scheduling, payments, insurance questions, and maintaining Dentrix records. Strong communication and organizational skills, with 2+ years in dental front office, are essential; CareCredit experience is a plus.

Qualifications

• 2+ years of dental front office or dental receptionist experience required.
• Experience scheduling patients in a dental practice.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including insurance verification and claims.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work efficiently in a fast-paced dental office.
• Positive attitude with a team-first mindset.

Responsibilities

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties as assigned to support the success of the practice.

Skills

Dental front office

Customer service

Communication

Organizational skills

Teamwork

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants in Olympia, WA, is seeking a Dental Front Desk Coordinator to deliver outstanding patient service and keep front-office operations running smoothly.

The role handles patient check-in/out, appointment scheduling, payments, insurance questions, and maintaining Dentrix records. Strong communication and organizational skills, with 2+ years in dental front office, are essential; CareCredit experience is a plus.