Dental Front Desk Coordinator

Star Dental Partners; Chantilly (VA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Monthly incentive bonus

401K

Paid time off

Paid company holidays

Life & AD&D insurance

Medical, dental, and vision

Short term disability

Pet insurance

Wellness incentives

Job summary

Star Dental Partners in Chantilly, Virginia, is seeking a Full Time Dental Front Desk Coordinator to join a patient-centered, collaborative team. You will manage check-in/out, scheduling, and insurance tasks while delivering exceptional customer service.

The ideal candidate has at least 2 years of dental front office experience, strong multi-tasking skills, and proficiency with insurance verifications, claims processing, and front-office software.

Qualifications

• High school diploma required.
• 2+ years dental front office experience preferred.
• Efficient at submitting insurance claims and posting payments.
• Excellent customer service and communication skills.
• Ability to multi-task in a fast-paced dental office.
• Strong knowledge of insurance verification and scheduling.

Responsibilities

• Greet patients and check in/out.
• Answer incoming calls and schedule appointments.
• Submit insurance claims and post payments.
• Explain treatment plans and coordinate with providers.
• Maintain front desk operations and patient flow.
• Ensure accuracy of patient information and documents.

Skills

Insurance verifications

Insurance claims processing

Front desk administration

Customer service

Multi-tasking

Interpersonal skills

Phone and scheduling

Team collaboration

Education

High school diploma

Tools

Practice management software

Microsoft Office

Job description

Mike Yeo, D.D.S. is now hiring a Full Time Dental Front Desk Coordinator in Chantilly, Virginia.

As a Full Time Dental Front Desk Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals.

We are looking for a new team member that is self-motivated, driven, great with multi-tasking and loves providing great customer service to our wonderful dental patients!

The ideal candidate needs to be efficient at submitting insurance claims, posting insurance payments, and have solid overall front office knowledge.

Schedule

Monday - Friday 9:00am - 5:00pm

Benefits

• Competitive Compensation based on Experience
• Monthly Team Member Incentive Bonus
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program for all employees and their household
• Submitting insurance claims, posting insurance payments, and have solid overall front office knowledge
• Welcome and greet patients for positive first impressions
• Patient check in/out
• Appointment scheduling
• Coordinating patient payments
• Answers incoming calls
• Confirm appointments
• Confirming patient information and gathering needed patient documentation
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Knowledge of case acceptances, budgeting, and insurance
• High school diploma required
• 2 or more years dental front office experience preferred
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team
• Knowledge and ability to execute Insurance Verifications, Claims Management
• Confident and skilled in dental treatment case presentations
• Experienced in creating scheduling productive and efficient provider schedules
• Self starter, quick learner, reliable
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.