Dental Front Desk Concierge — Patient Experience & Admin

Smile Doctors; Pickerington (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO

Holidays

Braces discounts

Job summary

Smile Doctors – Blacklick & Pickerington is seeking a Front Desk Coordinator I to join our growing team. You’ll greet patients, check in, verify insurance, schedule appointments, collect payments, and manage basic administrative tasks to keep the practice running smoothly.

The role requires clear communication, the ability to work across both locations, and a customer‑friendly, detail‑oriented mindset. A high school diploma and about one year of admin experience are preferred; bilingual

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team members.
• Perform various administrative duties.
• Check-in and collect information from patients on first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print appointment reminders and excuses.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.
• Drive internal marketing initiatives and foster participation from everyone.

Skills

communication

written communication

bilingual a plus

Education

High School Diploma

1 year administrative experience

Job description

Smile Doctors – Blacklick & Pickerington is seeking a Front Desk Coordinator I to join our growing team. You’ll greet patients, check in, verify insurance, schedule appointments, collect payments, and manage basic administrative tasks to keep the practice running smoothly.

The role requires clear communication, the ability to work across both locations, and a customer‑friendly, detail‑oriented mindset. A high school diploma and about one year of admin experience are preferred; bilingual