Front Desk Coordinator I

Smile-Doctors; Pickerington (OH); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off + holidays

Brace discounts

Job summary

Smile Doctors is seeking a Front Desk Coordinator I at our Blacklick & Pickerington offices. You will greet patients, verify insurance, schedule visits, and coordinate communications across two Ohio locations.

You will need strong written and verbal communication, a customer-first mindset, and the ability to work between Blacklick and Pickerington. A HS diploma and 1 year of admin experience are preferred.

Qualifications

• HS diploma required.
• 1+ year administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive patients and determine nature of visit.
• Answer, screen, and route calls; take messages as needed.
• Check-in patients and collect information on first visit; verify insurance.
• Notify clinicians of patient arrival and readiness; schedule appointments.
• Print appointment reminders and school/work excuses; adjust schedules as needed.
• Process payments and account adjustments; coordinate payment plans.
• Update charts and patient information; handle mail and deliveries.
• Support internal marketing and team participation across locations.

Skills

Communication

Customer Service

Verbal Skills

Bilingual

Education

High School Diploma

Job description

Looking for a career that makes you smile?Smile Doctors - Blacklick & Pickerington team is seeking a Front Desk Coordinator I to join our growing team.How you’ll make us better:Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.Welcomes visitors to the practice and provides information about clinic featuresAnswers, screens, and routes incoming calls and takes messages as neededChecks-in and collects general information from patients on their first visitVerifies insurance informationNotifies clinicians of patient arrival and readinessMake appointments for returning patients as necessaryPrints/reprints appointment reminders and school/work excusesMay make changes to the patient schedule as necessaryCoordinates payment arrangements or account resolutionReceives, stores, and delivers shipments and mailTakes payments and posts to accountUpdates charts and patient informationDrives internal marketing initiatives and fosters participation from everyoneYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Ability to communicate effectively verbally and in writingAbility to listen and understand information verbally and in writingAbility to work between Blacklick and Pickerington locationsPrerequisites for success:High School Diploma or equivalent requiredOne (1) year of administrative experience preferredBilingual a plus, but not requiredThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salaryMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy Smile Doctors?We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.Pay Range: $15.75 - $19.35This is the perfect opportunity to grow with an expanding organization! Apply today!