Dental Front Desk & Billing Specialist

DELMARVA DENTAL SERVICES PA; Salisbury (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401(k)

Employee discounts

Job summary

Delmarva Dental Services PA in Salisbury, MD is seeking a motivated Dental Business Assistant to ensure a welcoming front desk experience and smooth daily operations in a fast-paced healthcare setting.

You will greet patients, schedule appointments, process billing and insurance claims, manage payments, and maintain accurate records while coordinating with clinical staff to support efficient patient flow throughout the day.

Qualifications

• Prior experience in a dental or medical front desk or administrative role.
• Familiar with dental insurance billing, coding, and claims processing.
• Proficient with dental practice management software and patient data entry.

Responsibilities

• Greet and check in patients with a warm, professional reception.
• Schedule and confirm patient appointments using dental software.
• Process patient billing, insurance claims, and verify coverage.
• Collect and post payments, manage accounts receivable, and arrange payment plans.
• Answer multi-line phones and handle patient inquiries and correspondence.
• Maintain accurate patient records and treatment documentation.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

Front desk experience

Dental billing

Practice management software

Education

High school diploma

Tools

Dentrix

Eaglesoft

Job description

Delmarva Dental Services PA in Salisbury, MD is seeking a motivated Dental Business Assistant to ensure a welcoming front desk experience and smooth daily operations in a fast-paced healthcare setting.

You will greet patients, schedule appointments, process billing and insurance claims, manage payments, and maintain accurate records while coordinating with clinical staff to support efficient patient flow throughout the day.